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Privacy policy

This Privacy Policy sets out and informs you of the manner in which QUADRIMEX CHEMICAL uses and protects any information that you may provide to us when you use this website accessible from the following URL: (hereinafter the “Site”).

QUADRIMEX CHEMICAL takes great care to protect the privacy of its users and personal data. QUADRIMEX CHEMICAL undertakes to comply scrupulously with all applicable laws and regulations in accordance with the following texts:

  • law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties (hereinafter the “Data Processing and Individual Liberties Law”),
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).

Please note that this privacy policy may be amended or supplemented at any time by QUADRIMEX CHEMICAL, in particular in order to comply with any changes in legislation, regulations, case law or technology. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are posted online. It is therefore advisable for the User to consult this privacy and cookie use policy on a regular basis in order to take note of any changes.

1. Identity of the data controller

The data controller is QUADRIMEX CHEMICAL, headquartered at 772 Chemin du Mitan, 84300 CAVAILLON – France.

Tel. Phone: + 33 (0)4 90 78 70 50; Fax: + 33 (0)4 90 78 70 41.

2. Purpose, basis for processing and duration of data collection

In general, you can visit the Site without providing any personal information about yourself. In any event, you are under no obligation to transmit this information to QUADRIMEX CHEMICAL. Nevertheless, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. In certain cases, QUADRIMEX CHEMICAL may ask you to provide your surname, first name, e-mail address, telephone number and company, if applicable.

QUADRIMEX CHEMICAL limits the collection of personal data to what is strictly necessary (data minimization). By providing this information, you agree that it may be collected, processed and stored by QUADRIMEX CHEMICAL for the purposes listed below:

1 – to provide you with the information or services you have requested: call back, technical and/or commercial information, commercial relations, response to an application, contact form, newsletter mailing.

2 – for the purpose of collecting information on navigation and behavior on the website, enabling QUADRIMEX CHEMICAL to improve its products and the quality of navigation on the website, in particular through the use of cookies.

Your data will be kept for 3 to 10 years, depending on your request. For example, it will be 3 years for information, but this period can be extended to 10 years if a commercial relationship is established after contact has been made.

3. Data recipients

Only QUADRIMEX CHEMICAL is the recipient of your Personal Information. These data, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding QUADRIMEX CHEMICAL’s subcontractors and subsidiaries. Neither QUADRIMEX CHEMICAL nor any of its subcontractors or subsidiaries market the personal data of visitors and users of its Site for advertising or commercial purposes.

In addition, subcontractors and subsidiaries undertake to respect data confidentiality and not to divulge your personal information under any circumstances.

  • Reporting to the authorities on the basis of legal obligations

On the basis of legal obligations, your personal data may be disclosed in application of a law, regulation or by virtue of a decision by a competent regulatory or judicial authority.

In general, QUADRIMEX CHEMICAL undertakes to comply with all legal rules that may prevent, limit or regulate the dissemination of information or data and in particular to comply with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms and the RGPD.

4. User rights

You have the following rights concerning your Personal Information, which you may exercise by writing to us at the following e-mail address( or postal address (see point 1)

  • Data access and communication rights

You have the right to access your Personal Information.

However, due to QUADRIMEX CHEMICAL’s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing).

QUADRIMEX CHEMICAL informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (due to their number, repetitive or systematic nature).

To help you with your request, in particular if you wish to exercise your right of access by sending a written request to the postal address mentioned in point 1, you will find
by clicking on the following link
a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (“CNIL”).

  • Right to rectify data

Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific directives concerning the fate of your personal data after your death. In such cases, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made.

To help you with your request, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address given in point 1.
by clicking on the following link
a model letter drawn up by CNIL.

  • Right to object

This right can only be exercised in one of the following two situations:

  1. Where the exercise of this right is based on legitimate grounds; or
  2. When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.

To assist you in this process, and in particular if you wish to exercise your right to object by sending a written request to the postal address indicated in point 1, you will find
by clicking on the following link
a model letter drawn up by the CNIL.

6. Response times

QUADRIMEX CHEMICAL undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

7. Subcontractors

QUADRIMEX CHEMICAL has previously ensured that its subcontractors provide adequate guarantees and comply with strict conditions regarding confidentiality, use and protection of data.

8. Complaint to the competent authority

If you consider that QUADRIMEX CHEMICAL is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link:

  • Your Cavaillon-based sales contacts | +33 (0)4 90 78 70 50

  • Your Cavaillon-based sales contacts
    | +33 (0)4 90 78 70 50